WebApr 25, 2007 · British Gas admits it overestimated and issued an incorrect bill. It has now refunded you the £522 and you have moved from BG. My husband passed away in August. WebSep 10, 2024 · If your question isn’t answered here and you have concerns about your energy supply, problems or complaints, you can contact: Citizens Advice if you are based in England and Wales. Call 0808 223 1133 or use their online webchat. For textphone, dial 18001 followed by the helpline number. Advice Direct Scotland if you are based in Scotland.
Every energy customer urged to check bills NOW for errors as
WebFrom our usage, I've calculated we have used £64.18 gas and £106.04 for electric. I've explained this to them on the phone, but they don't appear to really care. I've a mind to take this to the ombudsman if I can't get this resolved directly before the bill is due to be paid on the 2nd of February. WebMar 29, 2024 · Update 12 April 2024: See British Gas must pay compensation over price guarantee shambles to read about why we feel British Gas has not met Ofgem’s ‘Standards of Conduct’; our call for British Gas to apologise and offer compensation to affected customers, Brian who received £270 compensation and top tips to help you complain. In … songshow plus
Something’s wrong with my bill British Gas business
WebThe displays work best when close to the smart meter. If your meters are outside or far away from the display, ask your energy supplier for advice. Check if your in-home display has a flat battery or is unplugged. Check the instruction booklet for troubleshooting tips, and contact your energy supplier if the problem persists. WebThrough the Energy Bills Support Scheme (EBSS), the Government is giving households a £400 discount on their electricity bills. This is paid through their energy account over six months from October 2024 to March 2024. The Government is also launching a new £200 support package in February. It’s for anyone whose property isn’t on a mains ... WebTo check the accuracy of your bill, take a new meter reading and compare this to the one that was used to calculate your most recent bill. If the readings are similar and you're … small food bakery